UK GDPR Compliance
This page explains how Birmingham Commercial Appliance Repair Services complies with the UK General Data Protection Regulation (UK GDPR). While we do not maintain a user registration system or store personal data in a database, we may collect limited information automatically through website interactions, such as cookies and server logs. This page outlines your rights under UK GDPR and how we respond to them.
Scope and Applicability
The UK GDPR applies to the processing of personal data of individuals in the United Kingdom. Although our website is informational and does not collect personal data through forms or registrations, we use analytics tools and cookies that may process limited personal data, such as IP addresses and browsing behaviour, for website functionality and performance monitoring. This page applies to all visitors located in the UK.
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: You may request confirmation of whether we process any personal data about you.
- Right to rectification: If any personal data we hold is inaccurate, you may request correction.
- Right to erasure: You may request deletion of your personal data, where applicable.
- Right to restriction of processing: You may request that we limit how your data is used.
- Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
- Right to object: You may object to processing based on legitimate interests, including profiling or analytics.
How We Comply
We do not store personal data in databases or customer records. Any data collected through cookies or server logs is anonymised where possible and retained only for as long as necessary for website operation and security. We use cookie banners to obtain consent for non-essential tracking. We do not sell or share personal data with third parties for marketing purposes.
Data We Process
The only personal data we may process includes:
- IP addresses (automatically logged for security and analytics)
- Cookies used for site functionality and performance tracking (e.g., Google Analytics)
- Information voluntarily submitted via our contact form (name, email, message) — stored only until the inquiry is resolved
Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests: For website security, performance monitoring, and analytics.
- Consent: For non-essential cookies and tracking tools.
- Contractual necessity: To respond to inquiries submitted via our contact form.
How to Exercise Your Rights
To exercise any of your rights under UK GDPR, please contact us directly by email at [email protected]. Include your full name, the right you wish to exercise, and any relevant details (e.g., email address used on our site). We will respond without undue delay.
Response Timeframes
We are required to respond to your request within one month of receipt. In complex cases, we may extend this period by up to two additional months, and we will notify you if this occurs.
No Discrimination Policy
We will not deny services, charge different prices, or provide a lower quality of service to you because you exercised your rights under UK GDPR.
Updates and Changes
We may update this page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
If you have any questions about this compliance page or wish to exercise your rights, please contact our data protection point of contact:
Talon Blackmore
2 Framont Avenue, Rivervale WA 6103, Australia
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. Visit ico.org.uk for more information.